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  BESTSELLERS


HG Hagesan Hygienic Whirlpool Cleaner (Ref: HG196)


HG Hagesan Window Cleaner 500ml (Ref: HG400)


Jacuzzi Whirlpool Spa Bath Sanitiser Tablets (Ref: SPA01)


HG Hagesan Stove Glass Cleaner (Ref: HG341)


HG Hagesan Marble and Natural Stone Bathroom Cleaner (Ref: MARBATHCLN)


Buster Bathroom Plughole Unblocker 300ml (Ref: CH05)


HG Hagesan Mould Spray (Ref: HG260)


Original Bar Keepers Friend Bundle Pack (Ref: BKR-BUNDLE)


Command Medium Mounting / Replacement Strips (Ref: W4368)


Liberon Worktop Finish and Seal 500ml (Ref: 054793)


Liberon Superior Danish Oil 1 Litre (Ref: 014643)


Aristowax Wood Silk Non Silicone Lavender Polish 100ml (Ref: W0148)


Kilrock Granite and Marble Cleaner (Ref: BLK-GRANITE)


Wheelers Natural Beeswax Leather Balm 300ml (Ref: W5573)


HG Blue Professional Limescale Remover 500ml (Ref: HG118)


HG Hagesan Laminate Gloss Coating (Ref: HG208)


6 x Yogi Tea Licorice (Ref: YOGI7-6)


Pure Spa Whirlpool Cleaner and Degreaser 1 Litre (Ref: SPA10)


Oven Mate Just For Racks Cleaning Kit (Ref: UN81305 -)


  NEW PRODUCTS


Liberon Decking Oil Medium Oak 2.5 Litre (Ref: 069956)


Method Glass and Surface Cleaner Spray Mint 828ml (Ref: METH-016)


Baby Bio Houseplant Insecticide 1 Litre (Ref: STX371833)


Bayer Fungus Fighter Concentrate 125ml (Ref: STX337623)


Bayer Provado Ultimate Fruit and Vegetable Bug Killer 1 Litre (Ref: STX371748)


Bayer Provado Ultimate Bug Killer Ready to use 1 Litre (Ref: STX820453)


Bayer Provado Bug Killer Concentrate 400ml (Ref: STX820452)


Bayer Provado Vine Weevil Killer 2 500ml (Ref: STX325698)


Vitax Scent off Gel 450g (Ref: STX487570)


Liberon Special Pale French Polish 250ml (Ref: 014646)


Liberon Black Polish 250ml (Ref: 014662)


Liberon White Polish 250ml (Ref: 014649)


Liberon Button Polish 250ml (Ref: 014654)


Liberon Garnet Polish 250ml (Ref: 014657)


Liberon Easy French Polish 250ml (Ref: 014667)


Liberon Tough Deck Clean and Revive 2 Litre (Ref: 036204)


Liberon Carnauba Wax 250g (Ref: 014956)


Vitax SBK Brushwood Killer 500ml (Ref: STX416306)


Vitax SBK Brushwood Killer 250ml (Ref: STX503818)


Vitax SBK Brushwood Killer 125ml (Ref: STX503801)

 

Homecare Essentials - The Homecare Specialists

Welcome To Our Site

Welcome to the Homecare Essentials web-store. Inside you will find a great range of Cleaning Products to keep your home looking great. We always stock HG Hagesan Cleaning Products and Ecover Products.

But have many other items to choose from including:
Kilrock Products

Tableau Products

Antiquax Products
and much more.

As a supplier of Cleaning Products we have over 6 years experience with the HG Hagesan Cleaning Products range and we are happy to give advice on any cleaning problem you may have.










Get a FREE Cholula Mexican Original Hot Sauce 60ml with any order at Homecare Essentials


Now is your chance to try this taste enhancing hot sauce for FREE!

Even the blandest of meals explode with flavor thanks to Cholula.

How to redeem this offer
To receive this free offer just simply add Cholula Mexican Original Hot Sauce 60ml to your shopping basket, the cost of the product will be automatically removed when purchasing any other item(s) on our store.


Offer valid till 31/03/15 – one bottle per order, while stocks last.












Homecare Essentials on Facebook

Homecare Essentials on Facebook

Like or follow us on Facebook/Twitter for a chance to win a £10 voucher to spend with Homecare Essentials in our monthly draw.






Homecare Essentials Visit Us



We can now offer a collection from us option*. So if you live locally why not come in and collect and save on delivery charges?

* stock permitting

We are now located at Paddock View, 10a Denton Village, Peterborough, PE7 3SD


Click here for directions to us.




Our NEW display area to allow customers to come in and browse our huge range of cleaning products including the entire HG Hagesan range of products is now open.

Opening Hours:

Monday - Friday 9am - 5.30pm
Weekends and evenings by prior appointment

You can also meet Margo and William the village donkeys! - who are in the Paddock next to our car park. They are partial to burnt toast, carrots and apples!


NEW - Updated Cleaning Product Problem Solver

Our Cleaning Product Problem Solver has been updated and expanded.

Our Cleaning Product Problem Solver gives you a solution to virtually any cleaning problem around your home, garden, car or caravan. Includes information on over 150 products for hundreds of different cleaning problems including all the HG Hagesan Product Range and hundreds of other Cleaning Products.

To use our Cleaning Product Problem Solver simply click on the link that illustrates the area of your cleaning challenge from the 12 section links provided. Then click the area or problem that you need and the system recommends the solution from our range of HG Hagesan Cleaning Products and any other suitable Cleaning Products


Click Here to try our Cleaning Product Problem Solver for yourself.


NEW - Updated Cleaning Product Problem Solver
No Minimum Order - Maximum Delivery Charge 5.95 - Order over 60 and Delivery is FREE

No Minimum Order - Maximum Delivery Charge £5.95 - Order over £60 and Delivery is FREE

Please note: Cost of shipping when ordering is calculated in the checkout as the total weight of the shopping basket, service required and delivery postcode need to be known to calculate postage.

Orders under 1.5kg will be charged at a price based on weight for postage via Royal Mail. Orders of between 1.5kg and 2kg are charged at a rate of £4.95 - £5.45 plus VAT and are shipped via DPD or Royal Mail Parcel Post. Orders over 2kg are despatched via DPD and charged at a flat rate of £5.95 plus VAT. The bigger your order the more economical the shipping. There is no minimum order value and delivery will be FREE on all orders with a retail value of over £60 (including VAT)*

*FREE delivery and Guaranteed Next Day Services are NOT available on orders outside of mainland UK and some parts of the Highlands of Scotland.

The following is a list of postcodes to which these restrictions may apply - HS, IV, KA27 - KA28, KW, PA20 - PA49, PA60 - PA78, PH17 - PH26, PH30 - PH44, PH49 - PH50, ZE, BT, IM, TR21 - TR25, GY, JE

Standard delivery is 2-4 working days - we also offer some expedited delivery services - please see our FAQ's for further information.



Keep your Home Free from Damp and Mould Leaflet

Is your home damp?

Damp can cause mould on walls and furniture and make window frames rot. Damp cold housing encourages the growth of mould and mites, as mites feed on moulds and can increase the risk of respiratory illnesses in some people.

Some damp is caused by condensation. This leaflet explains how condensation forms and how you can keep it to a minimum, so reducing the risk of dampness and mould growth.

Click here to download our FREE Government leaflet to advise on damp and mould problems (pdf).

(As mentioned in the Guardian)

The file is less than 1 meg (approx. 15 seconds on Broadband) - you will require Adobe Acrobat Reader to view the file. Click HERE to download Adobe Reader if required.



Click here to see all of our damp and mould solutions.
DPD Follow my Parcel

DPD Follow my Parcel

DPD has launched a new live-mapping service called >b>'Follow My Parcel' that will provide customers with a 15 minute delivery slot window and the ability to track their parcel in real-time.

Click the video below see it in action!











When you buy from Homecare Essentials you can be secure in the knowledge that you are dealing with a trusted, reputable company.

We have been awarded the Gold Trusted Merchant Award from Feefo for our Feedback ratings consistently being above 95% for the whole of 2013.

To find out more about Feefo Gold Trusted Merchants CLICK HERE.

We certainly don't say we are perfect, we are staffed by human beings after all and we all make mistakes.

However we will always try to deal with customers in a fair and honest way.





FAQ's - Frequently Asked Questions.

How do I use this website?

We have tried to make the website easy to use. Browse through the categories to view what's available, or use the search box to look for specific products. When you find the item you need select the size or variation using the drop down menus (if applicable) then use the Add To Cart Button to add to your shopping basket.

You will be automatically forwarded to your shopping cart. To continue shopping click the Continue button or click the Checkout button (available at anytime at the top of the site) and proceed to the checkout when you're ready to pay for your shopping.

You can go to your Shopping Cart at any time by clicking the Shopping Basket button at the top of the site.

How do I remove an item from my Shopping Cart?
To remove an item go to your Shopping Cart and tick the box in the 'Remove' column next the product which you wish to remove, then click the Update Button.

How do I increase or decrease the quantity of an item in my Shopping Cart?
Simply alter the product quantity in the Shopping Cart, then click the Update Button.

Is it safe to shop online at Homecare Essentials?
Yes. All our online payments are processed securely by our Payment Partners. However, you can select to place the order without paying and then call us with your payment or send us a cheque. Alternatively if convenient you can select Collection and pay on collection from us.

How can I pay for my order?
You have several payment options:

1) Pay us securely by debit card or credit card - Select option 1 in the checkout and our payment partner Elavon will process your payment.

We currently only accept cards issued by a UK bank. Unfortunately we do not accept American Express. Any problems processing your payment, please select the option for us to call you (option 2) from the drop down menu in the checkout, and we will contact you to complete the purchase.

2) Pay us by Cheque - Select option 2 at the checkout. Print out a copy of the order and send it to us along with your cheque payable to 'Homecare Essentials'.

3) Paypal. Select option 3 and press next and you will be taken to the Paypal website to make your payment.

4) Pay on collection from Homecare Essentials. Select option 4 to pay on collection of your item(s). We will contact you when your items are ready to be collected from Homecare Essentials via E-mail.

Cash and card payment are both accepted.



Can I cancel or change an order?
You can cancel or change an order - give us a call on 01733 241960

I've got a coupon/voucher - how do I redeem it?
Enter the special code from your coupon into the 'coupon code' box in your basket. The value of the coupon will automatically be deducted from your order.

How do I add to my order once I have submitted it?
Call us on 01733 241960 - you will need your payment details as we would not have any access to the card details you may have used.

How do I return an item I have purchased?
Call us on 01733 241960 to arrange a collection - we will explain it all to you over the phone. If the item is faulty or damaged we will offer an exchange or a full refund.

Do I have to pay for returns?
If the item is damaged or faulty we will cover the cost of returning an item. If however the item is correct and not faulty or damaged we will not cover the cost of returning the item.

Am I charged for the items as soon as I order them?
If you are paying by debit or credit card your payment is processed at the point of order.

Do I have to pay for delivery?
Please note: Cost of shipping when ordering is calculated in the checkout as the total weight of the shopping basket, service required and delivery postcode need to be known to calculate postage.

Orders under 1.5kg will be charged at a price based on weight for postage via Royal Mail. Orders of between 1.5kg and 2kg are charged at a rate of £4.95 - £5.45 plus VAT and are shipped via DPD or Royal Mail Parcel Post. Orders over 2kg are despatched via DPD and charged at a flat rate of £5.95 plus VAT. The bigger your order the more economical the shipping. There is no minimum order value and delivery will be FREE on all orders with a retail value of over £60 (including VAT not including any delivery charge)*

Guaranteed Next Working Day Delivery is available on orders received before 3pm subject to stock availability. Orders placed on Friday for this service will be delivered on Monday. Orders placed with this service after 3pm on Friday until 3pm the following Monday will be delivered on Tuesday.

Where stock is not available for our Guaranteed Next Working Day Delivery service you will be informed of the earliest delivery date and refunded the Next Day Additional Premium.

*FREE delivery is NOT available on Guaranteed Next Working Day Delivery Service.

Guaranteed Saturday Morning Delivery is available on orders received on Friday before 3pm subject to stock availability. Where stock is not available for our Guaranteed Saturday Morning Delivery service you will be informed of the earliest delivery date and refunded the Additional Premium.

*FREE delivery is NOT available on Guaranteed Saturday Morning Delivery Service.

Guaranteed Next Working Day Delivery Before 12pm is available on orders received before 3pm subject to stock availability. Where stock is not available for our Guaranteed Before 12pm service you will be informed of the earliest delivery date and refunded the Additional Premium.

Orders placed on Friday for this service will be delivered on Monday. Orders placed with this service after 3pm on Friday until 3pm the following Monday will be delivered on Tuesday before 12pm.

*FREE delivery is NOT available on Guaranteed Next Working Day Delivery Before 12pm

*FREE delivery and Guaranteed Next Day Delivery Services are NOT available on orders outside of mainland UK and some parts of the Highlands of Scotland.

The following is a list of postcodes to which these restrictions may apply - HS, IV, KA27 - KA28, KW, PA20 - PA49, PA60 - PA78, PH17 - PH26, PH30 - PH44, PH49 - PH50, ZE, BT, IM, TR21 - TR25, GY, JE

How long do I have to wait for my order to arrive?
Delivery of your products should be made within 2-5 working days of purchase. If an item is out of stock you will be notified and given the option to hold the order till the item is in or you will be able to cancel the item with a full refund of that product.

You will receive e-mail confirmation when your order has been despatched. If the item is via Royal Mail please look out for the package as it may be too big to fit through a letterbox and may need to be collected from your local Post Office or Royal Mail Depot.

If the order has been despatched via DPD you will receive a consignment number which can be used to track the order online at

Please use the DPD tracking service or contact your local Post Office or Sorting Office prior to contacting Homecare Essentials about the non-delivery on your order.

Non-Delivery of items must be reported to us within 7 days of the expected delivery date. All online orders are e-mailed a despatch confirmation to the e-mail address given when the order was placed and all phone orders will be given an indication of expected delivery date when placing the order.

Failure to notify us of a non-receipt of order within 7 days of the expected delivery date may result in any claim being invalid.

How do I track my order?
Once your order has been despatched you will receive e-mail confirmation. If the order has been despatched via DPD you will be e-mailed a link to their website and given a consignment number with which to track the delivery. Click here to track


Can I specify a day or time for delivery?
We will always do our best to get the order to you when you want it. If you have any particular requirements please call us. Timed deliveries and Guaranteed Next Day Services and Saturday Morning Deliveries are all available at an additional cost and can be selected at the checkout.

Please Note: FREE Delivery does not apply to these premium services and Premium Services are not available to orders outside mainland UK and the Highlands of Scotland. Please contact us if in any doubt.

Do I have to sign for my parcel?
Not necessarily. Unless otherwise stated, we can leave it in the shed, with your neighbour, behind a plant pot... just tell us where you'd like us to leave it and we'll do our best. You can do this by entering the delivery instructions when prompted in the checkout process.

What if I am out when the courier tries to deliver?
Unless otherwise stated, they will leave a note explaining that they tried to deliver your parcel and what will happen next.

Can I send my parcel to a different address?
Yes - just put the address details in as you checkout.

Can I have my items delivered to more than one address in the same order?
No, you can only get them sent to one address. However, you can always do multiple orders with different addresses for each (but you'll have to pay for delivery on each).

If part of my order is out of stock, do I have to pay an extra delivery charge when it is sent to me?
No - if something's out of stock, we won't charge you any extra to deliver it when it comes back into stock.

Can I order from overseas or have an order delivered overseas?
Please contact us if you'd like to place an order and we can look into it. Due to the nature and weight of some of our products the cost of shipping overseas is often uneconomical.

Do you sell gift vouchers?
Not at the moment.

What's the Homecare Essentials policy on privacy and security?
Personal information is private so we treat it with the highest standards of safety, security and confidentiality. This means that you can rest assured that your credit card and personal information are safe with us. We never sell or give any information we have about you to any other company.

None of your details will be used by any company other than Homecare Essentials for the purposes of completing your order.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

What is the Credit Card Security Code/Card Verification Value (CVV)?
It's a unique 3-digit number printed on the back of your credit/debit card that helps us validate your purchase and protect against fraud. Since this isn't contained in the magnetic strip information, it doesn't get printed on sales receipts, so it's difficult for anyone other than the genuine cardholder to know it.
It's sometimes referred to as the Card Security Code, the Personal Security Code or the Card Verification Value (CVV).
Your order can't be fully processed without a valid Security Code. Once your order has been processed, your Security Code won't be held on file.

Can I buy your products in the shops?
Homecare Essentials are an Independent Retailer. We supply products from many different manufacturers. Unfortunately we do not have access to information about who else these manufacturers supply.

How do I contact Homecare Essentials?
You can call, fax, email or use our Live Help if we are online or leave a message if we are offline.

  STORE SECTIONS
Scotts Liquid Gold Products



Cape Cod Metal Polishing Products



Ecover and Large Range of Eco Friendly Products



Garden and Outdoors


New - Latest Products From Homecare Essentials



Full Range of Kilrock Products



Complete Range of Tableau Products



Full Range of Antiquax Products



Pingi Moisture Absorbers and De-Humidifiers



HG Hagesan Cleaning Products



Cleaning Problem Solver - Find a Cleaning Solution from Hundreds of Products



Oven Mate Products



Lord Sheraton Products



Aristowax Furniture Care Products



Buster Products



Cooker Hood Filters and Deep Fat Fryer Filters


Kitchen Essentials


Laundry Essentials


DIY, Homecare and Electrical Products


Pest Control Products


Rustins Products



Hotspot Stove and Fireplace Products



Astonish Products



Yogi Tea




 

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